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Frequently asked questions

Everything you need to know about posting and running errands.

What is Errand Work?

Errand Work connects busy people in major US and international cities with trusted local errand runners who want the work.

How do I post an errand?

Sign up as an errand poster, verify your email, then choose "Post an errand". Add a title, description, category, city, budget and an optional due date.

How do I become an errand runner?

Sign up and choose "Run errands". Once your email is verified you can browse open errands in your city and accept the ones you want.

How do posters and runners talk to each other?

Runners can message a poster from any open errand. Messages appear instantly for both people in your Messages inbox.

How does payment work?

The budget on each errand is what the poster agrees to pay. Posters and runners settle payment directly when the errand is complete.

How do reviews work?

After the poster marks an errand complete, the poster and the runner can each leave one review of the other. Reviews appear on public profiles.

Which cities do you serve?

We focus on larger US and international cities such as New York, Los Angeles, Chicago, Houston, Phoenix, Philadelphia, San Antonio and San Diego.

Can I edit or delete an errand?

Yes. You can edit or delete an errand while it is still open. Once a runner accepts it, contact the runner or our staff for changes.

How do I contact support?

Use the contact form and our staff will get back to you.

Still have questions? Contact us